New Delhi: Airtel is preparing a new greenfield hidden network to offer 5G services in the country under a new brand name of “Jeene Do”. This new service offering will be covering up for the lacuna in the existing service offerings to Airtel customers. Data speeds of 500mBps and 4K UHD voice clarity, which is 100 times better than competition, will be provided to the subscribers. Users will also be able to experience new value added services which will be beneficial to the users. New and innovative services like fish & vegetable bargain buying, local bhaiya food & paan ordering, maid services etc as new will be offered.
Jeene Do 5G services will be Airtel’s answer to Reliance Jio 4G service who is offering free high-speed data and HD voice services to their subscribers as part of beta testing at present. Addressing a tech savvy audience in today’s media conference, Mr. Mhittal said today, “Airtel is on the verge of a technology apocalypse by rolling out world’s first 5G+ services in the country. The new value added services will bring in a revolution in the services industry by connecting local services with users which other e-comm companies and service providers have failed.
Open Network concept of Airtel will be extended further to show 5G services as well. All areas where existing 2G/3G/4G service is poor or unavailable will be addressed with this new 5G hidden network. With this strategy, the open network will be able to showcase full coverage for their customers. Airtel’s open network video walls will be put up at all major junctions in metros so that their customers can see the real-time performance of excellent connectivity offered in metros”.
“A new premium rate customer care number, charging 20rs per minute, will be offered for high-value customers for any interaction with Airtel’s highly trained, experienced & caller friendly customer care. Calldesk executives will inquire about chai-nashta aur tabiyat as well along with user queries. To avoid any overcharging, callers will be billed on per second basis including call wait time”, he further stated.
Meanwhile, irate customers gathered outside at their head office protesting against the poor services offered. They were angered by the fact that even at the service provider’s office vicinity, there were calls drops and connectivity issues. Protesters said they were frustrated with this service but were not allowed to migrate to other networks by the operator by rejecting port requests citing various reasons like bill pending, newly ported, blocked etc. Protesters mentioned that even TRAI has been unable to intervene and resolve the issues faced by the users. One protester even had a placard asking the operator to rename the company as Haar-tel for their lousy open network. Company officials invited the local Neta to address the agitating protesters, who assured that the new 5G services will be solving all their current and future problems.